常見問題FAQ
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Get to know NTU Space

Q1:What is NTU Space?
Q2:Why should I use NTU Space?
Q3:What are the benefits of using NTU Space?
Q4:What is “file synchronization?”
Q5:I have many computers, can I install NTU Space Sync Agent in each computer?
Q6:Can any device connect to NTU Space?
Q7:Does NTU Space have any security problems?
Q8:What type of files can I save in NTU Space?
Q9:How much storage space do I have in NTU Space?
Q10:Who is eligible to use NTU Space?

Q1: What is NTU Space?
A1: NTU Space is a file storage and synchronization service created and managed by NTU CC. It allows users to store documents in the cloud, share files, and edit documents with collaborators.
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Q2: Why should I use NTU Space?
A2: In the past, you save your files on your local computer, and if you want to take it out, you need to copy it to your USB flash drive or External Storage. If you want to exchange files with friends by e-mail, the size of the file is limited. If you use FTP to share files with friends, you must to manage the FTP server yourself. Worst of all, the same copy of files are in different place, and the files in each place are different version; It is very inconvenient. With NTU Space, you can ensure that every time you open a file it is the latest version, and you don’t need to maintain servers. Just simply setting, then you can share files with your friends, and You can access your files from a variety of devices. Just enjoying your time with cloud technology.
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Q3: What are the benefits of using NTU Space?
A3: ● Free storage space.
● Files sharing is easy.
● Access the latest version of files in anytime and anywhere.
● Documents can be printed at convenience stores by using i-bon machine.
● Files are easily accessible with mobile devices.
● It is free to use.
● File synchronization.
● Provide department / research institute to share teaching resources, such as minutes, announcements and notices.

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Q4: What is “file synchronization?”
A4: If you have many devices (for example, a mobile phone, a desktop and laptop computer), NTU Space makes it easy to save and edit files from more than one device. If you make changes on a file on your desktop computer, the changes will be immediately uploaded to the NTU Space cloud, then automatically be downloaded to all accessible devices. This is called “file synchronization,” which ensures you can always assess the latest version of files. For more information, please click “Sync Agent”.
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Q5: I have many computers, can I install NTU Space Sync Agent in each computer?
A5: Yes, you can install NTU Space Sync Agent in many computers. For this situation, you can ensure your files is the same copies in different computers.
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Q6: Can any device connect to NTU Space?
A6: NTU Space service supports personal computers and mobile devices.
● Personal computers: Please download and install NTU Space Sync Agent in your computer.
Support System: Windows, Mac OS
● Mobile devices: Please download and install the free NTU Space app in your devices.
Support System: iOS, Android

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Q7: Does NTU Space have any security problems?
A7: NTU Space uses SSL Certificates technology, it can reduce the risk of data theft. If you have misgivings about sharing files, we recommend you to set passwords for your sharing files. What Is SSL?
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Q8: What type of files can I save in NTU Space?
A8: Any type of file can be saved in NTU Space, so long as it doesn’t exceed your storage capacity.
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Q9: How much storage space do I have in NTU Space?
A9: Students and staff have 15 GB of storage space. Faculty have 40 GB. (2015/04/15 updated)
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Q10: Who is eligible to use NTU Space?
A10: Only current students, staff, and faculty are eligible to use NTU Space.
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